Fantastic opportunity to work at a beautiful estate property in Muskoka that operates like a five-star luxury hotel. Ideal applicants demonstrate the highest standards of professionalism, integrity, and discretion; utilizing exceptional interpersonal and communication skills to develop positive working relationships with the estate’s principal, estate staff, contractors, vendors, and others.

 

This role is suited for an individual who is engaged, self-motivated, likes variety and challenges with a passion for excellence and continuous improvement. The Estate Manager is expected to proactively manage all aspects of the estate including but not limited to property maintenance and renovations, liaising with contractors and service providers, managing household staff, coordinating small and large events, managing household spending, providing concierge services and additional projects as required.

 

The successful Estate Manager will demonstrate the highest standard of professionalism, integrity, and discretion; while also utilizing exceptional interpersonal and communication skills to develop positive working relationships with the estate’s principal, estate staff, contractors, vendors, and others.

 

This position is a full-time permanent opportunity.  Days of work are typically Monday to Friday however there will be times that additional time is required outside of the normal schedule, particularly during peak seasons. For example, this role will require regular weekend work during winter months.

Applicants must be fully vaccinated against COVID-19 and hold current status to legally work in Canada.

The position is a temporary contract with an opportunity to become full-time. In  the case of a temporary contract,  the Estate Manager will be paid the value of the contract. If the position becomes  full-time, an annual salary will be offered along with benefits  and tghree  weeks' vacation.

 

Key responsibilities include but are not limited to:

  • Proactively create, maintain, implement, and administer all schedules for monthly, seasonal, and annual maintenance for the interior and exterior of the estate and addressing all maintenance issues appropriately.

  • Manage all construction, renovation, systems upgrade, and landscaping projects.

  • Schedule, negotiate with and supervise contractors and vendors, while monitoring their access to the estate property.

  • Ensure security measures and protocols are in place and the estate is secure at all times.

  • Establish and maintain high service standards; hire, manage, develop and train staff; plan and execute cross training for new employees.

  • Schedule assignments and projects to estate staff based on the event calendar and when the principal and/or guests are expected.  

  • Plan and execute requirements for special events including attending to all necessary service arrangements, housekeeping coverage, catering (as required), reservations and other requests.

  • Administer and approve purchase orders, invoices and time sheets, charge accounts and expenses, and other reports and documentation.

  • Budget and monitor property expenses, including preparing monthly expense reports for the Principal and/or Director, of Properties.

  • Enforce the dress code, grooming standards, and other policies and standards for all staff.

  • Manage care of valuables such as automobiles, boats, artwork, and other valuables.

  • Accomplish additional tasks, projects, and assignments, as determined on a periodic basis by the Principal and/or Director, of Properties.

 

Qualifications:

  • A minimum of 5 years of previous experience working in a semi-formal style of residence in a management position

  • Ideally, have previous strong experience as an Estate Manager for an ultrahigh net worth principal/s.

  • Experience managing others – setting expectations, motivating staff, performance management

  • Excellent property management skills and knowledge of local vendors, contractors, trades, an asset

  • Tactical experience with HVAC, security systems, and general maintenance

  • Must be highly self-motivated and engaged, fueled with a passion for excellence and continuous improvement

  • Must have solid comfort and experience working in roles that have evolved continuously in terms to scope, scale, duties and responsibilities

  • Must be able solution oriented, able to think outside the box, and have demonstrated ownership and accountability and a team orientation

  • Must be flexible with work schedules for occasional events

  • Confident with a strong customer service orientation

  • Exceptional communication skills

  • Gracious and handle difficult situations in a professional, calm solution minded manner

  • Strong ability to multi-task with excellent time management

  • Demonstrate pride and enthusiasm to fulfill requirements

  • Self-starter that can work effectively without constant supervision

  • Exceptional attention to detail

  • Good computer skills particular with Microsoft Office products

  • Must always exercise complete discretion and maintain confidentiality

 

The Employer is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.

Positions We Place
  • Housekeepers

  • Cook/Housekeepers

  • Executive Housekeepers

  • Nannies

  • Laundresses

  • Elder Caregivers

  • Personal Assistants

  • Office Butlers

  • House Managers

  • Private Chefs

  • Butlers (Household & Corporate)

  • Domestic Couples

  • Estate Couples

  • Chauffeurs

  • Companions

  • Corporate Flight Attendants

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