Job #084 Head of Service for Muskoka, Ontario and Bahamas properties

Muskoka, Ontario & The Bahamas • Full-time • Live-in while at work


 This is a travelling position between Muskoka, Ontario and The Bahamas. The Head of Service will perform as part of a professionally-run multiple residence estate (Muskoka and Bahamas). The successful applicant will have the responsibility of managing all facets of the staff that perform housekeeping, food and beverage service and interior operations of a busy summer residence in the Muskoka region and a winter residence in The Bahamas.


This is a front of house supervisory position where the successful applicant will be required to perform all levels of work as part of team as well as oversee, train and guide others.


  • Highly competitive and in accordance with experience

  • Live in (accommodation provided)

  • Generous group benefit plan provided

  • Meals and uniform are provided while working

  • Wages are paid every two weeks by direct credit; therefore, a Canadian bank account must be supplied

  • Work vehicle

  • Work phone


PLEASE NOTE: The position is only open to individuals who hold current status to legally work in Canada. Sponsorship will not be considered.​ No other applications will be considered.

Position Title: Full-time Head of Service and Housekeeping

Location: Seasonal -- Muskoka, Ontario & The Bahamas

Note: This position is only open to individuals who currently hold status to legally work in Canada. No sponsorship will be considered.

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Full-time Head of Service and Housekeeping Responsibilities:
  • Overseeing the season-opening of the property and provisioning for pre-season set up

  • Scheduling of staff

  • Training and guidance of staff

  • Source and supply uniform for interior staff

  • Assisting the chef team with scheduling meals

  • General communication with other senior staff regarding guest usage

  • Assisting with general shopping

  • Overseeing and assisting in conjunction with others the following duties:

    • Food & beverage service — buffet style for large and semi-formal dining

    • Drink preparation and service including cocktails

    • Kitchen duties — cleaning of dishes, stocking fridges and pantry, stock rotation etc

    • Daily set up and pack up of outdoor furniture and accessories

    • Evening turn down service

    • General housekeeping — bed making, sweeping, dusting, mopping, vacuuming

    • Laundering and ironing of linens etc. and family and guest clothing as requested

    • Setting and clearing of tables

  • Inventory of cleaning supplies, laundry supplies and toiletries

  • Overseeing the season close up process of the property

Skills and Aptitudes:
  • Experience managing and motivating a team is required

  • Minimum 2 years’ experience in hospitality and service within a private residence, yacht or 5-Star hotel/resort

  • Computer/technical literacy – Intermediate: Email, Word and Excel

  • Comfortable working with high-tech Hi-Fi/ TV systems

  • Capable to prioritize and make practical decisions in a fast-paced environment

  • Ability to exercise discretion, maintain confidentiality and respect privacy at all times

  • Adaptable and able to respond to the needs of principal residents, including having a flexible schedule and working overtime as required

  • Calm, flexible, confident and capable to cope in stressful situations

  • Incredibly organized with outstanding attention to detail

  • Able to act as front of the house

  • Immaculate presentation (uniform will be provided)

  • Fluency in English both written and verbal

  • Good communication skills

  • Knowledge of etiquette, and correct form of address

  • Able to roll up sleeves and get hands dirty

  • Willingness to work long hours

  • Polite and well-mannered

  • A positive can-do attitude

  • Must be prepared to live on the Island property

  • Must have a valid driver's license

  • Be able to drive a small tender and hold an Ontario license (Pleasure craft operators’ card) OR be willing to obtain the license and drive a boat

  • Must have a current legal working status in Canada

© Portico Inc, 2019

Positions We Place
  • Housekeepers

  • Cook/Housekeepers

  • Executive Housekeepers

  • Nannies

  • Laundresses

  • Elder Caregivers

  • Personal Assistants

  • Office Butlers

  • House Managers

  • Private Chefs

  • Butlers (Household & Corporate)

  • Domestic Couples

  • Estate Couples

  • Chauffeurs

  • Companions

  • Corporate Flight Attendants


© PORTICO INC., 2018

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