PORTICO INC.

I recall many years ago a household management instructor asking me for a definition of anticipatory service and how it can be taught....

I often receive calls from distraught employers who are losing a valued, long-term employee to a much-deserved retirement or, sadly, a...

Owning and operating a small business can be a lonely occupation. There isn’t always a trusted business partner, employee, or colleague...

During an interview, always be yourself. Don’t try to be some other person. Don’t try to be the cutout figure you imagine your...

Hiring a new domestic staff member is never an easy thing. There’s the adjustment of the new. There’s that odd feeling of inviting a new...

Some people think Cover Letters are going the way of the Dodo. These days most people rely on a short, poorly-written email introduction...

Salary negotiation in Private Service is always a bit of a dance. And in that dance, you don’t want to step on the toes of your dance...

I always tell people that I start my relationships with Trust. I tell them to think of Trust as residing in a kind of Vault… Let’s call...

Many years ago I remember hearing the expression “Stars in your eyes” from a highly-experienced Estate Manager… Someone I admire for his...