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Unicorns Exist: The Question Is How You Define Them
Unicorns: It All Comes Down To How They Are Defined When a prospective client tells me they might be looking for a unicorn (and they occasionally do), my mind doesn’t go to mythical creatures and inevitably doomed engagements. Instead, I ask questions like: Is the position reasonable and marketable? Is the employer willing to make modifications to the position so that it is marketable? Based on my labour market knowledge, do I believe such talent exists? If they do exist, wha

Scott Munden
13 hours ago2 min read


Confessions of a Lone Wolf Recruiter
Lone Wolf Recruitment as a Business Model I’m about to admit to what some might consider bad business practice. As the owner of Portico Inc., I rarely engage with fellow recruiters. No offence intended — I simply choose not to. I do know that lack of engagement can make me feel like the “lone wolf recruiter,” and I don’t think that’s a bad thing. Perhaps that makes me an outlier. What I do know is that I’ve grown comfortable operating independently in a crowded market. I’ve n

Scott Munden
3 days ago3 min read


Private Service Conflict? It Happens
Mitigating Domestic Staff Drama and Conflict I recently came across an excellent LinkedIn post addressing domestic staff workplace drama...

Scott Munden
May 15, 20254 min read


Private Service: The Admirable Profession
Private Service: An Admirable Profession This article was inspired by another which delved into how to manage a case of domestic theft. ...

Scott Munden
May 11, 20255 min read


Email Blasts: A Good Idea?
Email Blasts and why Portico Inc. avoids them I think it's tempting for busy recruiters to send email blasts to their database about a...

Scott Munden
May 4, 20252 min read


Benefits of Hiring Neurodivergent Domestic Staff
Being and Thinking Differently, Makes a Difference "Gillian isn't sick. She's a dancer." Perhaps some of you are aware of Gillian Lynne's...

Scott Munden
Apr 23, 20254 min read


Private Service Recruitment: A Product or Service-based Business
Recruiters: Are we Delivering a Product, a Service, or a bit of both? I have written before about recruiting private service staff and...

Scott Munden
Apr 14, 20254 min read


Private Service Stress & Measures to Mitigate It
Working in Private Service can be both Rewarding and Stressful Working as a Private Service Professional can be uniquely rewarding, but...

Scott Munden
Apr 7, 20255 min read


The Importance and "How Tos" of an Effective Performance Review
An Annual Performance Review; Your Employees Want Them When I managed employees, I always made sure to build employee performance and...

Scott Munden
Apr 1, 20255 min read


Private Chef vs. Personal Chef: Why Precise Terminology Drives Recruitment Success
Private Chef versus Personal Chef; What's in a Title? In recruitment, correct terminology isn’t just semantics—it’s effective strategy....

Scott Munden
Mar 27, 20254 min read


Recruiting vs. Sales: Why Domestic Staff Recruitment Demands a Different Approach
The Question that Differentiates the Good Recruiters from the Not-so Good Ones While recruiting and sales share superficial...

Scott Munden
Mar 26, 20252 min read


A Household Manager's First Month: Strategic Planning for Success
Starting a new job is never easy. It's great if the employer offers a robust onboarding program for new employees. In Private Service,...

Scott Munden
Mar 25, 20253 min read


Getting Real About Nannies
Okay, so "high-octane nannies" might be a thing for some--at least according to this article in The Telegraph . Nurturing Nannies Some...

Scott Munden
Mar 17, 20252 min read


Why Become a Household Manager?
Let’s face it, Private Service is not on top of every kid’s list when they are asked by Uncle John what they want to do as a career.

Scott Munden
Nov 11, 20243 min read


An Offer of Employment? Get it in Writing
It always amazes me when I encounter intelligent individuals who make the mistake of assuming they have a job “in the bag,” proceed to...

Scott Munden
Jul 23, 20244 min read


To Ask or Not to Ask? Questions and the Successful Household Manager
If there is truth to the saying “there is no such thing as a stupid question,” why do so many of us feel the opposite in our jobs and...

Scott Munden
Jan 15, 20243 min read


You've Sourced the Perfect Domestic Team: Now, How Do You Keep Them?
So you have assembled the private service staff team of your dreams. It took time, money, and patience to source the calibre of Employee...

Scott Munden
Sep 2, 20237 min read


A Private Chef's Journey: A Single Step Towards a Thousand Miles
Occasionally, a story begins with its ending. This story ends with an emphatic “Oui!” The question that prompted the response? “When you...

Scott Munden
Aug 7, 20238 min read


Household Managers of the Sea: An Interview with a Chief Stewardess
There are words that have the ability to evoke images and sounds. The name Natasha is such a word. That final syllable – that “shah”...

Scott Munden
Jul 16, 202312 min read


Interview with a Caregiver
I met “C” about a decade ago. He came to the office I was working in at the time with a charming lady for whom he was caregiving. There...

Scott Munden
Jul 2, 20239 min read
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