Scott Munden
An Offer of Employment? Get it in Writing
It always amazes me when I encounter intelligent individuals who make the mistake of assuming they have a job “in the bag,” proceed to...
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Scott Munden
Jan 153 min
To Ask or Not to Ask? Questions and the Successful Household Manager
If there is truth to the saying “there is no such thing as a stupid question,” why do so many of us feel the opposite in our jobs and...
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Scott Munden
Sep 2, 20237 min
You've Sourced the Perfect Domestic Team: Now, How Do You Keep Them?
So you have assembled the private service staff team of your dreams. It took time, money, and patience to source the calibre of Employee...
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Scott Munden
Aug 7, 20238 min
A Private Chef's Journey: A Single Step Towards a Thousand Miles
Occasionally, a story begins with its ending. This story ends with an emphatic “Oui!” The question that prompted the response? “When you...
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Scott Munden
Jul 17, 202312 min
Household Managers of the Sea: An Interview with a Chief Stewardess
There are words that have the ability to evoke images and sounds. The name Natasha is such a word. That final syllable – that “shah”...
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Scott Munden
Jul 2, 20239 min
Interview with a Caregiver
I met “C” about a decade ago. He came to the office I was working in at the time with a charming lady for whom he was caregiving. There...
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Scott Munden
Jun 12, 20234 min
Interviews, Herd-like Performances and Lost Opportunities
This is an article on how to differentiate yourself from the herd when interviewing for a job
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Scott Munden
Jun 6, 20233 min
Time to Resign? The Resignation Letter
Remaining professional in one’s career is an ongoing commitment through good and bad times. Sadly, many of us have been in a job in...
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Scott Munden
May 23, 20233 min
Anticipatory Service: What is it and how to do it?
I recall many years ago a household management instructor asking me for a definition of anticipatory service and how it can be taught....
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Scott Munden
May 18, 20233 min
The New Employee: The Ups & Downs
I often receive calls from distraught employers who are losing a valued, long-term employee to a much-deserved retirement or, sadly, a...
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Scott Munden
May 15, 20234 min
In Praise of Mentors
Owning and operating a small business can be a lonely occupation. There isn’t always a trusted business partner, employee, or colleague...
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Scott Munden
May 13, 20231 min
Job Interview Hack of the Week
During an interview, always be yourself. Don’t try to be some other person. Don’t try to be the cutout figure you imagine your...
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Scott Munden
May 11, 20233 min
Hiring a New Domestic Staff Member: Navigating Pitfalls
Hiring a new domestic staff member is never an easy thing. There’s the adjustment of the new. There’s that odd feeling of inviting a new...
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Scott Munden
May 10, 20236 min
The Transformational Power of the Cover Letter
Some people think Cover Letters are going the way of the Dodo. These days most people rely on a short, poorly-written email introduction...
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Scott Munden
May 10, 20235 min
The Art of Salary Negotiations: It’s a Tango, Not a Tangle
Salary negotiation in Private Service is always a bit of a dance. And in that dance, you don’t want to step on the toes of your dance...
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Scott Munden
May 10, 20234 min
Family Trust: A Vault of Goodwill
I always tell people that I start my relationships with Trust. I tell them to think of Trust as residing in a kind of Vault… Let’s call...
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Scott Munden
May 10, 20233 min
Private Service & The Stars in Your Eyes Syndrome
Many years ago I remember hearing the expression “Stars in your eyes” from a highly-experienced Estate Manager… Someone I admire for his...
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