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Private Service Conflict? It Happens
Mitigating Domestic Staff Drama and Conflict I recently came across an excellent LinkedIn post addressing domestic staff workplace drama...

Scott Munden
May 154 min read


Private Service: The Admirable Profession
Private Service: An Admirable Profession This article was inspired by another which delved into how to manage a case of domestic theft. ...

Scott Munden
May 115 min read


Email Blasts: A Good Idea?
Email Blasts and why Portico Inc. avoids them I think it's tempting for busy recruiters to send email blasts to their database about a...

Scott Munden
May 42 min read


Benefits of Hiring Neurodivergent Domestic Staff
Being and Thinking Differently, Makes a Difference "Gillian isn't sick. She's a dancer." Perhaps some of you are aware of Gillian Lynne's...

Scott Munden
Apr 234 min read


Private Service Recruitment: A Product or Service-based Business
Recruiters: Are we Delivering a Product, a Service, or a bit of both? I have written before about recruiting private service staff and...

Scott Munden
Apr 144 min read


Private Service Stress & Measures to Mitigate It
Working in Private Service can be both Rewarding and Stressful Working as a Private Service Professional can be uniquely rewarding, but...

Scott Munden
Apr 75 min read


The Importance and "How Tos" of an Effective Performance Review
An Annual Performance Review; Your Employees Want Them When I managed employees, I always made sure to build employee performance and...

Scott Munden
Apr 15 min read


Private Chef vs. Personal Chef: Why Precise Terminology Drives Recruitment Success
Private Chef versus Personal Chef; What's in a Title? In recruitment, correct terminology isn’t just semantics—it’s effective strategy....

Scott Munden
Mar 274 min read


Recruiting vs. Sales: Why Domestic Staff Recruitment Demands a Different Approach
The Question that Differentiates the Good Recruiters from the Not-so Good Ones While recruiting and sales share superficial...

Scott Munden
Mar 262 min read


A Household Manager's First Month: Strategic Planning for Success
Starting a new job is never easy. It's great if the employer offers a robust onboarding program for new employees. In Private Service,...

Scott Munden
Mar 253 min read


Getting Real About Nannies
Okay, so "high-octane nannies" might be a thing for some--at least according to this article in The Telegraph . Nurturing Nannies Some...

Scott Munden
Mar 172 min read


Why Become a Household Manager?
Let’s face it, Private Service is not on top of every kid’s list when they are asked by Uncle John what they want to do as a career.

Scott Munden
Nov 11, 20243 min read


An Offer of Employment? Get it in Writing
It always amazes me when I encounter intelligent individuals who make the mistake of assuming they have a job “in the bag,” proceed to...

Scott Munden
Jul 23, 20244 min read


To Ask or Not to Ask? Questions and the Successful Household Manager
If there is truth to the saying “there is no such thing as a stupid question,” why do so many of us feel the opposite in our jobs and...

Scott Munden
Jan 15, 20243 min read


You've Sourced the Perfect Domestic Team: Now, How Do You Keep Them?
So you have assembled the private service staff team of your dreams. It took time, money, and patience to source the calibre of Employee...

Scott Munden
Sep 2, 20237 min read


A Private Chef's Journey: A Single Step Towards a Thousand Miles
Occasionally, a story begins with its ending. This story ends with an emphatic “Oui!” The question that prompted the response? “When you...

Scott Munden
Aug 7, 20238 min read


Household Managers of the Sea: An Interview with a Chief Stewardess
There are words that have the ability to evoke images and sounds. The name Natasha is such a word. That final syllable – that “shah”...

Scott Munden
Jul 16, 202312 min read


Interview with a Caregiver
I met “C” about a decade ago. He came to the office I was working in at the time with a charming lady for whom he was caregiving. There...

Scott Munden
Jul 2, 20239 min read


Interviews, Herd-like Performances and Lost Opportunities
This is an article on how to differentiate yourself from the herd when interviewing for a job

Scott Munden
Jun 11, 20234 min read


Time to Resign? The Resignation Letter
Remaining professional in one’s career is an ongoing commitment through good and bad times. Sadly, many of us have been in a job in...

Scott Munden
Jun 6, 20233 min read
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